Privacy Policy

Last Updated: November 1, 2025

This Privacy Policy describes how Quivscyx ("we", "us", "our") collects, uses, and shares your personal information when you visit our website, make purchases, or interact with us in any manner. We respect your privacy and are committed to protecting your personal information.

1. Information We Collect

1.1 Information You Provide

We may collect the following types of information when you interact with our website, make a purchase, or contact us:

• Contact information (name, email address, phone number, delivery address)
• Payment information (credit card details, billing address)
• Order information (products purchased, special instructions, gift messages)
• Account information (username, password) if you create an account
• Communications with us (inquiries, feedback, customer service interactions)
• Subscription preferences (if you sign up for our newsletter or promotions)

1.2 Information Automatically Collected

When you visit our website, we may automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage information (pages visited, time spent on the site, links clicked)
• Location information (based on IP address or if location services are enabled)
• Cookies and similar technologies (as described in our Cookies Policy)

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide Our Services

• Process and fulfill your orders
• Manage your account and provide customer service
• Facilitate deliveries and communicate delivery status
• Process payments and prevent fraudulent transactions
• Respond to your inquiries and requests

2.2 To Improve Our Services

• Analyze website performance and user experience
• Develop new products, services, and features
• Conduct research and analytics to improve our offerings
• Address technical issues and maintain security

2.3 For Marketing and Communication

• Send promotional materials and newsletters (if you've opted in)
• Inform you about special offers, events, or new products
• Customize your experience and provide targeted content
• Conduct surveys and collect feedback

3. How We Share Your Information

We may share your personal information with the following categories of recipients:

3.1 Service Providers

We work with third-party service providers who perform services on our behalf, such as:

• Payment processors to handle transactions
• Delivery services to fulfill orders
• Email service providers for communications
• Analytics providers to help us understand website usage
• Cloud storage providers to securely store your information

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., law enforcement or government agencies).

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

3.4 With Your Consent

We may share your information with other third parties when we have your explicit consent to do so.

4. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we update or correct inaccurate information
• Deletion: Request that we delete your personal information
• Restriction: Request that we temporarily or permanently stop processing your information
• Data Portability: Request a copy of your information in a structured, electronic format
• Objection: Object to our processing of your information
• Withdrawal of Consent: Withdraw consent you previously provided

To exercise these rights, please contact us using the information provided in Section 8.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to keep your information, we consider the nature of the information, our legal obligations, and legitimate business interests.

7. International Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside New Zealand and choose to provide information to us, please note that we transfer and process your information in New Zealand.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Quivscyx
19 George Street
Dunedin 9016
New Zealand
Phone: +64 3 742 1138
Email: info@quivscyx.world

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.